Discover what your clients really think about your customer service with these step-by-step tips.
Attract & retain clients
Triple your recommendations with our latest guide on word-of-mouth referrals for salons, spas and clinics, plus practical advice on how to skyrocket your referrals
Is your business making the most of Father's Day? Our guide on how to market your salon, clinic or spa packed with practical ideas, tips and promotions.
Client birthdays are a unique marketing opportunity you can’t afford to miss. If you’re just sending an email then you’re missing a trick. Happy birthday is one of the easiest and best ways to wow your hair and beauty customers… here’s how.
Looking for marketing ideas for Mother’s Day? Try these ideas for offers, online campaigns and salon social, and download my free Facebook Cheat Sheet.
Is your hair or beauty business quiet in January? 7 marketing ideas to reduce downtime and get your clients spending in the new year.
Do you suffer from no-shows and last minute cancellations? I look at how to reduce them and how best to handle them when they happen.
Do your salon profits plummet in autumn as clients stretch their appointments into December? Try these seasonal offers and ideas to fill columns without hurting your bottom line.
Thinking of running a salon or spa fundraiser for Breast Cancer Awareness this October? 25 tips plus marketing advice and ideas to ensure it’s a roaring success.