Our no-nonsense guide to improving your salon or spa re-bookings, packed with easy-to-implement ideas and tips for your hair or beauty business.
Attract & retain clients
Is your customer care in a bit of a rut? When was the last time you looked? 3 ideas on how to give it some oomph.
How to market your salon or spa using text messages. When to use SMS messaging for best results plus 9 texting tips for marketing your hair or beauty business
Why client surveys and questionnaires are key to growing your business and how to get them right. Plus free templates for hair and beauty salons and spas.
Up your game by focusing on the not so good elements of your salon experience for a change. You’ll be surprised at the difference it can make.
No entrepreneur likes giving discounts, but if you decide to offer salon deals read my tips on making them super effective so they fly out the door.
Sometimes it’s the little things that change how clients think about your beauty or hair business... try this.
Want your beauty or hair business to increase profits year on year? Take a leaf out of renowned retailer John Lewis' marketing book.
Ideas on how to improve your customer's experience for hair and beauty business owners and managers.