Is your salon, spa or aesthetic clinic paying the right National Minimum and Living Wage? Find the April 2020 increases here...
Is sloppy body language letting your team down? Are clients getting the wrong message? Ideas and tips for a salon or spa training session on powerful non verbal communication.
I stumbled across this TED Talk video and immediately wanted to share it. Try these tips at your next team meeting or with an awkward client and you'll be converted too.
Finding it tough to recruit the right new talent for your salon or clinic? You need to stand out from the local crowd. Here’s how...
Freelance rent-a-chair or employed staff? Which is the most profitable and risk free route for your hair salon. We weigh up the pros and cons.
Avoid hiring troublesome salon employees by spotting these warning signs when interviewing. Ignore these recruitment red flags at your peril.
Ever said, “Someone with experience and a following” is just what this salon needs right now? Be very careful of what you wish for when recruiting.
Do you have a salon or spa Staff Handbook? Tips on why you need one, what to include, getting it read and where to find a hair & beauty industry-specific handbook.
Is your business affected by bullying? My advice to ensure it doesn’t affect your salon, cost you money and become yet another worry.