I was chatting to a skin clinic owner recently. She has attractive premises, some seriously high-end kit and assured me her team are forever on training courses. Clearly, she seemed to be offering a top-end service from an experienced, skilled…
Is sloppy body language letting your team down? Are clients getting the wrong message? Ideas and tips for a salon or spa training session on powerful non verbal communication.
In this #MarketingMonday Alice looks at why clients aren’t rushing to book your new beauty or aesthetic treatment… and what you can do to encourage them.
Discover what your clients really think about your customer service with these step-by-step tips.
Struggling to find time to market your business? 60 quick easy ways to promote your salon, spa or clinic in just 10 minutes a day.
Triple your recommendations with our latest guide on word-of-mouth referrals for salons, spas and clinics, plus practical advice on how to skyrocket your referrals
Turbo-charge your salon Facebook with a quick spring-clean. 10 practical salon marketing tips to help you make the most of your Facebook Business Page for hair and beauty businesses.
Client birthdays are a unique marketing opportunity you can’t afford to miss. If you’re just sending an email then you’re missing a trick. Happy birthday is one of the easiest and best ways to wow your hair and beauty customers… here’s how.
Are you writing a marketing plan for your salon or aesthetics business? Creating a marketing plan will make a significant impact on your business’s profitability, ability to attract new clients and boost retention.