With salon costs climbing and every penny counting, I reached out to my good friend and client, Raymond Bottone from MySalonManager.
‘What’s the one thing salons should be watching right now?’ His answer? Your team’s time. It’s one of your biggest costs – and one of the easiest ways profits leak out if you’re not careful.
Here’s what he shared…
Time is money. Get paid for every minute.
Your team’s time is one of your most valuable (and expensive) resources. So if your pricing doesn’t reflect how long services really take, you’re leaving money on the table. Every single day.
It’s easy to overlook, but these tiny time gaps soon add up. A few underpriced services here, an extra 15 minutes there… suddenly your hourly income drops, even though your team is fully booked.
How much? 😨
If you have four 15-minute overruns a day, that’s one hour lost. Every day.
Over a year, that adds up to 312 hours (around 39 working days).
Depending on your hourly pricing, you could be losing:
- £12,480 a year at £40 an hour
- £17,160 a year at £55 an hour
- £18,720 a year at £60 an hour
A few minutes here and there = £££s gone
That’s why it’s so important to regularly review your pricing against the time each service actually takes.
Ask yourself:
🎯 Are we consistently running over on certain services?
🎯 Are some appointments bringing in less than they should per hour?
🎯 Could we adjust timings, pricing, or both?
This exercise often reveals surprising gaps where your pricing and timing aren’t quite lining up.
It can also give you a clear action plan to boost your profits without working any harder. Because when you get the balance right between time and money, profitability naturally improves.
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