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Just how much are your salon clients worth to your business?

Attracting new clients to your hair salon is important BUT retaining your loyal existing ones is even more important. Why? Because of their Lifetime Value…

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Salons “miss out on billions” by neglecting marketing

Creative Head magazine recently interviewed our MD, Alice Kirby, for her views on the importance of salon marketing to profitability. Here’s the article which appeared…

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3 Customer Care Tips from Successful Hair Salons

Whenever I’m visiting a town I like to book a blow dry at the top hairdressing salon, incognito of course, to see how the best…

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All in a day’s work

It’s easy to find excuses for neglecting marketing. You’ve no spare cash, no time and business is ticking along okay… considering.

Great websites for salons and spas: a quick DIY checklist

To listen to the endless chatter about social media you’d be forgiven for thinking that websites are extinct. Online dinosaurs.

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