Welcome to my salon marketing and business blog…

Owning a hair or beauty salon is great fun and very rewarding but it can also be hard work and tough at times. I know. I spend most of my days in and out of salons helping owners and managers to market and grow their business.

This blog is here to support and inspire you with practical marketing and business advice specifically for salons and spas. Remember – you are not what has happened to you. You are what you choose to become.


Great websites for beauty and hair salons: your DIY checklist

How to create a great salon website for your hair or beauty business. Our checklist of the top tips to improve design, increase traffic & convert more new clients.

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How to instantly improve your salon’s client retention

Men and women are loyal in different ways. Understand the subtle differences and make them work for your hair or beauty business.

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Stop complaining clients poisoning your salon

How to deal with customer complaints about your salon effectively and prevent them damaging your hair or beauty business.

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Why marketing systems will make your salon boom

How to set up hair and beauty salon marketing systems to free your time, grow your business and make your life a whole lot easier.

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How to turn a hassle into a salon marketing advantage

How to turn hairdressing skin patch tests into a useful marketing tool for hair salons.

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#hairhour Twitter chat for hair salons. Are you missing out?

Join in #hairhour Twitter chat. Salon business tips and creative ideas for the hairdressing industry from hairdressers, hair salons owners and industry experts.

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