January and February are traditionally tough months for hair salons, aesthetic clinics and beauty spas, with clients tightening their belts after the frenzied Christmas spend.
In this marketing blog I’m looking 6 January promotion ideas for both hair and beauty businesses.
New Year marketing for hair & beauty salons
Keep your salon till ringing in the new year with these ideas:
1. Don’t be frightened of a salon ‘January Sale’
“Does it make good business sense to offer New Year deals” is a question I’m regularly asked.
I’m not a fan of discounting for the sake of it, but January/February is the one time of year I believe you can comfortably offer a sale on your hair and beauty services.
Take your cue from the retail industry. Retailers love a New Year sale. They’re not afraid of discounting in the post-Christmas splurge. From Selfridges, M&S and Topshop to supermarkets, Gucci and Primark, they all offer sizeable reductions.
A January sale clears out the deadwood, keeps the team motivated and keeps your cash flow positive. Make it work for your hair or beauty business by:
- Only offering promotions on the days you’re quiet. I’d guess that’s most likely Monday, Tuesday and Wednesday.
- Limit it to your team members who have ‘column gaps’. Experienced or established therapists and hairdressers don’t usually need to offer January promotions. Why throw your profit away?
- Ration the services you discount. Don’t feel obliged to reduce your beauty services across the board. Pick n’mix.
- Whenever you can always add value rather than discount. Why? Because it doesn’t impact so heavily on your bottom line.
2. My absolute favourite January marketing idea for salons & spas
Looking for a hair and beauty offer that helps cash flow and drums up bookings in the New Year too?
Try this – my favourite New Year promotional idea:
Before Christmas, for one day only (this is important), run a ‘buy two, get one free’ promotion on your salon gift cards. Promote it hard on your Facebook, your spa website and your e-newsletter to create plenty of interest.
The clever marketing bit is in the terms and conditions…
- These particular gift cards can only be used from 1st January until 29th February 2020 and
- only for hair or beauty services. You don’t want them used on retail purchases as you don’t have the profit margin to play with.
Gift cards are an undervalued salon marketing tool. Studies reveal 61% of gift card holders spend more than the total value of the gift card.
of gift card holders spend more than the total value of the gift card
3. Seasonal marketing offers for January and February
Come January 2nd your clients will be getting ready for Valentines and winter sun in foreign climes.
Bear this in mind pre-Christmas when formulating your January salon promotions. A ‘get beach-ready-fast’ package might just appeal if you’re jetting off to sunny shores after an indulgent Christmas. Or a ‘look fabulous for Valentines’ package could help fill some quiet Mondays in early February.
4. Run a salon event in January
Long cold days, Christmas credit card bills and broken New Year resolutions conspire to make even the chirpiest of us gloomy in January.
Why not buck the trend and run a January event?
And no, I’m not talking about a budget-busting salon party. More a salon or spa open day with mini-treatments, goodie bags and demonstrations.
Your team have time on their hands. You’re paying them whether they are sitting in the staff-room texting or busy giving your best clients a pampering treat. So what are you waiting for?
Make your event work hard for you…
- Keep it low key and invite your best clients in for some January TLC.
- Ask suppliers for freebie products and use up any left-over Christmas samples.
- No-one is tempted out on an icy January evening so throw open your doors during the business day.
Don’t expect to sell loads of retail. Clients are watching the pennies at this time of year.
Instead, use your marketing event is to introduce your best (high spending) clients to new services and products, give them ideas for later in the year and say thank you for being such loyal clients.
And that’s all. But believe me, it will repay dividends later provided you target your ‘ideal clients’. This is not a January pamper for everyone.
Hesitating over who is ‘your salon’s ideal client’? This blog post explains how you identify them and why they are so important to the success of your hair or beauty business.
Plan your New Year salon marketing now for best results
I’m guessing you’re busy planning the festive frenzy, and thinking about January promotions seems a step too far. But, if like many aesthetic clinics, salons and spas, your revenue plummets in January you really need to be marketing hard now.
All these marketing ideas need to be actioned in November and December for maximum impact and best results.
So get your skates on as time is quickly running out. If you want to grow your hair and beauty business you need to actively market it.
It doesn’t just happen.
5. Promote New Year salon offers before Christmas
Do you usually wait until the New Year to launch your January promotions?
This year get ahead of the local competition by promoting your hair or beauty “sale” during December. Your salon or spa will be heaving with clients pre-Christmas so exploit this marketing opportunity.
One of my favourite promotional tools is a bespoke salon Christmas card to:
- say a seasonal thank you to loyal hair and beauty clients and
- promote your New Year offers.
Yes, of course you could do it by email or even SMS. But I feel a card, branded to your business, with a personally written message to the client from their therapist or stylist packs more marketing oomph.
Hand these cards out to clients throughout November and December to drum up business for the start of the New Year. Each morning ask your team to write a card for each of their clients that day. This personal touch only takes minutes yet shouts, “we care, and we love your business. Thank you.”
Don’t undervalue the marketing power of those two little words. Thank you. I explore the scientific research behind thanks and spending in this post.
A few days before Christmas, check who hasn’t visited your salon and received their card. Then invest in a handful of good old-fashioned stamps and get sticking.
A couple of professional marketing tips…
- I like to include at least two salon offers, and preferably three, on the card. This gives your clients a choice and broadens the promotion’s appeal. People like options.
- Think about your terms and conditions carefully. Always include them (discreetly) in your Christmas card to avoid disgruntled clients come January. Just adding the phrase “terms and conditions apply” is not enough. Believe me.
6. Boost New Year salon profits with e-Christmas cards
Don’t stop at handing your January offers to clients, posting on social and advertising them in-salon.
Effective salon marketing depends on using all your promotional tools and channels and many businesses miss out on email marketing.
Recent research confirmed that email marketing is still ranked the Number 1 marketing channel for creating a return on investment for businesses. Ignore it and you’re missing out on one of the best ways to drive clients to your hair or beauty business.
Why email marketing converts lookers to bookers…
Capitalise on this formidable (and extremely cost effective) salon marketing tool by sending an e-news out just before Christmas promoting your January/February offers.
This last-minute timing ensures:
- You know exactly how the booking is looking for January and tailor your offers according.
- Clients still have time to book and take advantage of your offers, before you close the doors on Christmas Eve.
- If you have online booking they can carry on booking whilst you’re eating turkey and mince pies.